KBA North America Web Press Division

Get it right from the start: Choose KBA

Communication is the key to lasting success in marriage, which makes marriage a lot like the relationship between a newspaper publisher and its press manufacturer.The key difference being that, in today's world, a publisher and a press might live together longer than some brides and grooms.

Therefore, the successful press manufacturer must be 100 percent committed to the relationship. That means listening ... actually hearing and understanding the publisher's concerns ... catching each nuance, reading between every line ... before formulating and implementing a solution that stands the test of time.

Our commitment to your absolute satisfaction is the KBA advantage. It is why customers who turn to KBA stay with KBA and return to KBA. It's more than proven, high-precision, German-made machinery. More than startling reductions in waste, coupled with impressive improvements in productivity. More than advancements in color capacity that accelerate bottom line growth.

That commitment is reflected in:

KBAs rock-solid North American presence, your assurance of the personal attention and communication channels necessary to deliver exactly what you need in the agreed-upon time frame with minimal stress, optimal training, and unparalleled support.

KBAs project management, which is enhanced by experience gained from both the manufacturer's and the user's sides of the table. Our project managers are involved early in the sales process for an extra dimension of insight. They ensure clear and free-flowing communication between you and our people on both sides of the Atlantic, leading to tighter schedules, smoother installations and greater satisfaction.

KBAs U.S. Parts Depot and implementation processes, which have been in place for years, guaranteeing you a rapid response any time, any day, anywhere.

KBAs customer training program, which is continually being fine-tuned to ensure the kind of user-friendly educational experience that our customers highly value. In addition to comprehensive classroom training conducted in plain English, your people actually train on presses very similar to your own.

KBAs Users Group, which meets on an annual basis to share experiences, knowledge and provide valuable feedback. We use this input to more effectively direct our resources, conduct trends analysis, improve training, and target our service bulletins. Prospective customers may attend and enjoy these meetings, as well.

The bottom line is this: Print is our passion. It's not only what we do, it's all we do, which is why we do it better than anyone else. That, and the fact that we've been doing it for almost 200 years. Day after day, in city after city, in every corner of the world, KBA technology is reducing waste, increasing productivity, helping to sell color like crazy, and improving bottom lines.

So if you're thinking about committing to a long-term relationship with a press manufacturer, get it right from the start. Choose KBA.